Frequently Asked Questions
Everything you need to know about your KIKAGoods experience.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that certain sale items may be final sale.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At KIKAGoods, we are committed to ethical fashion. We prioritize working with suppliers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.