Returns & Exchanges
At KIKAGoods, we want you to love your new fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for most items in their original condition. Our goal is to ensure your shopping experience remains as seamless as your style.
Initiate Your Return
Log into your KIKAGoods account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
Pack Your Items
Carefully place the unworn, unwashed items with all original tags attached into the original packaging to ensure they are protected during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient pickup.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing